Amazon have told customers who have brought hoverboards with unsafe plugs to discard them as a watchdog has urged retailers to pull them from sale.
Amazon has sent out an email, the first to customers who bought hoverboards with non-compliant UK plugs.
The email reads: ‘We’ve received information that your order purchased through the Amazon.co.uk website is unsafe for use as this product is supplied with a non-compliant UK plug.’
The email says that customers should dispose of the boards at a recycling centre, adding that they will receive a full refund.
It says: ‘We regret the inconvenience this may cause you but trust you will understand that your safety and satisfaction is our highest priority.’
Another email directed to customers who bought the boards in general warns that Trading Standards has raised concerns about their safety, in particular looking at the rechargeable lithium batteries and plugs.